COVID-19 RESPONSE FAQ's

  • Are CyberEd Camps still on for 2020?
    At this time, we expect to operate our summer day camp programs as planned beginning in July.
    There is no better place for kids to go from gamers to growth within the STEM field while creating unforgettable memories. We are following all CDC, local, state, and government guidance as it continues to develop. We will continue to keep lines of communication open and transparent as summer approaches. One thing we know for sure: Kids will need camp more than ever.
     

  • What are CyberEd Camps Doing to protect campers from health hazards this summer?
    Establishing and maintaining a safe and healthy camp experience remains our top priority. Unlike other years, we are presented with a different reality in the wake of public health recommendations and government mandates in our states and across our country. Since the Covid-19 pandemic began, we have been working to answer these two critical questions: Can we safely and effectively deliver our summer programs in this new reality? What is Camp going to look like this summer?

    To guide us in answering these questions, our team has been staying in step with the research provided by health experts around the country. In addition to the many steps we take every year to protect the health of our campers, and staff, we are working tirelessly to incorporate emerging recommendations from local, state, and national health agencies into our operational protocol. We are also continuing to work closely with the American Camping Association (ACA) and other camp authorities nationwide to develop the best guidance to provide a safe environment. The Centers for Disease Control (CDC) is also currently developing specific guidance for day and overnight camps and has connected with the ACA to engage them around their work.

    Following state mandates, guidelines, and recommendations from the ACA and CDC, our team is continuing to explore all challenges, options, protocols, and health practices that factor into our ability to deliver summer programs safely.   

    While we are working on exact logistics, we do know that we will be implementing new check-in procedures that include health assessments for campers and staff, increased cleaning protocols, increased handwashing procedures, new training for camp staff, modified group sizes with social distancing in mind, and more. Your child’s safety is our number one priority and we will continue to adjust to the guideline and protocols set forth by the CDC and other authoritative organizations.

    We will be keeping parents updated on key decisions regarding changes to our programming and safety protocols. We will be adjusting protocols as required per CDC and Health department guidelines, so we ask in advance for your patience as processes change accordingly.
     

  • Can I still register for summer camp?
    Yes! We think after all we have been through these past few weeks kids will need camp more than ever. Click here to view all camp information and/or register now!
     

  • Where do I find specific summer camp information for my location including dates, pricing, etc.?
    Visit our Summer Camps Page Here and scroll to the bottom of the page to visit your specific CyberEd Camp’s Simplicity Center location and view all information.
     

  • Can I register for camp but have the option to cancel later if I need to?
    We want you to be able to register for camp with confidence, so we have extended our cancellation policy. If you register now for summer camp, you will be able to receive a credit or full refund, if you need to cancel camp, up until midnight on TBD.  After TBD, we are expecting to put our standard policy back into effect. 
     

  • What happens if I cancel my camp registration or it is canceled by CyberEd Camps or a governing agency?
    If you withdraw your child before TBD – or if your program is canceled at any time – here are your options.

    Get a credit: Apply the funds you’ve paid to a future camp experience or program.  We will hold the session/program of your choice through TBD 2021.

    Get a refund: Receive a refund of all deposits & payments paid through TBD.
    If you withdraw your child after TBD our standard cancellation policy will be in effect. If you have questions regarding canceling please contact us at info@cyberedcamps.com